Once you start receiving orders for your prints, you can easily track their fulfilment status directly from your WooCommerce Orders page.
The plugin adds a new column labelled “Drop Print” to your main order list. This column provides a real-time status indicator for each order being processed by our fulfilment service. The statuses you might see include:
- Quote & Pay: This button appears for orders that require manual payment for production.
- Processing Payment: Payment has been submitted and we are awaiting confirmation from the payment processor and our server.
- Pre-Production: The order is paid and has been successfully added to the print queue.
- In Production: The print is actively being produced by our team.
- Shipped: The order has been dispatched to your customer. You can often click this status to view tracking details.
- File Issue Detected: There’s a problem with the artwork file for this order. This is rare, but if it occurs, clicking the link will direct you to our server to help resolve the issue.
- Payment Failed: An attempt to process payment for this order failed. You can retry using the “Manual Quote & Pay” button.
